MANILA, Philippines- The Philippine Drug Enforcement Agency (PDEA) has launched a Short Message Service (SMS)/text center that will receive drug-related information and activities from the general public.
PDEA Director General Undersecretary Arturo G. Cacdac, Jr. said that the message center, which was donated by Go Live Pacific, a leading global provider of technology-enabled solutions and services, will be merged to the already existing PDEA SMART Infoboard System. The center will have Globe and Sun Cellular, in addition to SMART as telecommunication networks that will receive information 24 hours a day, 7 days a week from concerned citizens nationwide.
The official launching and turn-over of the PDEA SMS/Text Center highlighted the regular PDEA Monday Flag-Raising ceremony on April 22, 2013, at the PDEA National Headquarters, Quezon City. Formally turning over the system to PDEA was Mila G. Rivera, Managing Director of Go Live Pacific.
“The PDEA SMS/Text Center is the fastest, secure and affordable means to receive, process and reply to anti-drug queries and information from concerned individuals. At the same time, the system also provides a venue for the public to report to PDEA any suspected illegal drug activities in their community,” Cacdac said.
The text center has advanced features such as Frequently Asked Questions (FAQ) Solution System, automatic forwarding of SMS to concerned anti-drug units, automatic answering of queries falling under the FAQ, automatic sorting of SMS and automatic follow-up on forwarded messages. The system can also be used for SMS blasting like mass and selective announcements and other similar services.
“I would like to thank Go Live Pacific for their generosity. Through the adopted system, the citizenry will be encouraged to work hand in hand with PDEA in enforcing the anti-drug law by passing timely and reliable information through the use of the PDEA SMS/Text Center.”
The PDEA SMS/Text Center maintains special numbers to facilitate relayed information. SMART and Talk and Text (TNT) subscribers may send their comments, suggestions, queries and reports concerning suspected illegal drug activities in their community by texting:
PDEA<space>FEEDBACK<space>NAME<space>ADDRESS<space>AGE<space>MESSAGE to 09998887332.
On the other hand, Globe and Sun Cellular subscribers may use the number 09279150616 and 09255737332, respectively. (PR)